Terms of service

Overview

Welcome to TruWASH! We provide this website and our services to you subject to the following terms and conditions. By using our site or purchasing from us, you agree to these terms.

We may update these Terms from time to time, so please review them regularly. Your continued use of our website means you accept any changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your location or have permission from a parent or guardian.

You must not use our site for illegal purposes or violate any laws. You must not transmit viruses or malicious code. Any breach of these Terms will result in termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone. Your content (excluding credit card information) may be transferred unencrypted. Credit card details are always encrypted.

You agree not to copy, sell, or exploit our services without written permission.

3. Accuracy of Information

We strive to provide accurate and up-to-date information, but we are not responsible for any errors or outdated details on our website. The content is for general information only.

We may update information at any time, but we are not obligated to do so.

4. Changes to Services and Prices

Prices and product availability may change without notice. We may modify or discontinue services at any time without liability.

5. Products and Services

Some products may only be available online and may have limited stock. We do our best to display product colours accurately, but we cannot guarantee what you see on your screen is 100% correct.

We reserve the right to limit sales based on location or other factors. Product descriptions and prices may change at any time.

6. Orders and Account Information

We may refuse or cancel orders at our discretion, including those placed with the same account, payment method, or address. If we make changes to an order, we will attempt to contact you.

You agree to provide accurate and up-to-date account information.

7. Third-Party Links and Tools

We may provide links to third-party websites or services, but we do not control or endorse them. Use them at your own risk.

8. User Comments and Feedback

If you submit feedback or ideas, we may use them without restriction. We may edit or remove content that is offensive or violates any third-party rights.

9. Errors and Omissions

Occasionally, there may be errors on our site, including incorrect product descriptions or pricing. We reserve the right to correct these errors without prior notice.

10. Prohibited Activities

You may not use this site for unlawful purposes, violate rights, provide false information, or spread malware. We may terminate access if these rules are broken.

11. Disclaimer and Liability

We do not guarantee that our services will be uninterrupted or error-free. All products and services are provided "as is" without warranties.

TruWASH is not liable for any damages related to the use of our products or services, except where prohibited by law.

12. Indemnification

You agree to indemnify and hold TruWASH and its affiliates harmless from any claims related to your violation of these Terms or applicable laws.

13. Severability

If any part of these Terms is found to be unenforceable, the remaining provisions will still apply.

14. Termination

These Terms apply unless terminated by you or us. You can stop using our services at any time. We may also terminate your access if you violate these Terms.

15. Entire Agreement

These Terms constitute the full agreement between you and TruWASH regarding our services.

16. Governing Law

These Terms are governed by the laws of the United Kingdom.

17. Updates to These Terms

We may change these Terms at any time. The latest version will always be available on our website.

18. Contact Information

If you have questions about these Terms, please contact us at info@truwash.co.uk OR emily@truwash.co.uk