Shipping policy

At Truwash, we aim to dispatch all orders the same or next working day via Royal Mail to ensure you receive your products as quickly as possible.

If your order has not arrived within a reasonable timeframe, please rest assured that any goods lost in transit will be replaced free of charge once a fair amount of time has passed.

If you experience any issues with your delivery, please contact Emily at Emily@Truwash.co.uk, and we’ll be happy to assist you.

Thank you for choosing Truwash!